Donor Charter
St. Vincent’s Foundation commits to the highest standards of relationship with donors.
Specifically donors are entitled to expect the following:
- That St. Vincent’s Foundation will operate a high level of organisational governance and that donors will receive details of the Foundation Board and Management if requested.
- That all funds that are restricted by the donor will be dedicated to the specified cause and if this isn’t possible, the Foundation will offer to return the funds.
- To receive a written receipt for donations, within one week of making a contribution, provided that donor contact details are provided with the donation.
- To be assured that all donations will be handled respectfully and will remain confidential if this is the donor’s wish subject only to any legal constraints.
- To have their names deleted from electronic or physical mailing lists within one week of making such request.
- To be advised, if requested, if people seeking donations are volunteers or employees of St. Vincent’s Foundation.
- That all staff who deal with donors will do so in a professional way.
