Donor Data
Our Policy & Procedures
St. Vincent’s Foundation (SVF) commits to the responsibility to safeguard any information you provide to us and only to use it for the purpose intended when it is provided.
Specifically SVF undertakes:
- To collect personal data fairly and lawfully and to comply with all legal requirements with regard to data protection regulation.
- To retain contact information that is necessary to support donors and fundraisers in their activities in support of SVF.
- To hold contact information for a maximum of 7 years from the last interaction with the donor or fundraiser. In relation to donations “in-memory” we retain the contact information to facilitate further donations at anniversaries.
- To retain correspondence files for the purpose of servicing the relationship with donors and fundraisers and to dispose of such details after a period of 7 years from the last contact with such donors or fundraisers.
- To retain payment information to accommodate donations only for the period required to make the relevant payments. Debit or Credit Card details will be destroyed immediately after processing.
- To have confirmation from outside parties involved in processing donations on behalf of SVF (e.g. STRIPE Payments and AIB Merchant Services) that they have the necessary system controls to ensure the safety of your payment details and to delete details immediately on completion of the payment.
- That personal information held by SVF is protected by the data security systems and procedures of St. Vincent’s Healthcare Group.
Our full privacy policy is here https://www.stvincentsfoundation.ie/contact-us/privacy-policy/
SVF is always happy to deal with queries on holding personal information. Enquiries can be made to St. Vincent’s Foundation by telephoning 01-2215065 or email stvincentsfoundation@svhg.ie
Further feedback, compliment or complaint regarding our response can be made to the Chairman of SVF: Mr Conall O’Halloran, St. Vincent’s Foundation, St. Vincent’s University Hospital, Elm Park, Dublin 4.